Responsible Gaming at 99fd

Our Commitment to Responsible Gaming

At 99fd, responsible gaming is not just a policy statement — it is a core part of how we operate. Bangladesh is our home market, and we serve a diverse community of players from Dhaka, Chittagong, Sylhet, Rajshahi, and beyond. We recognize that for the vast majority, betting on cricket, spinning slots, or playing live casino games is a fun and entertaining pastime. However, we also understand that for a small number of players, gambling can become a problem that affects finances, relationships, and mental wellbeing.

That is why 99fd has built a suite of player-protection tools directly into the platform. We encourage all players — 21 years and older — to use these tools proactively, not just when things feel out of control. Playing responsibly means setting a budget before you start, taking regular breaks, and treating your gaming activity as entertainment, not as a source of income. We accept both BDT and INR, and we want every deposit you make to be a considered decision, not an impulsive one.

Self-Exclusion: Take a Break When You Need One

Self-exclusion is one of the most powerful tools 99fd offers. If you feel that gambling is starting to negatively affect your day-to-day life — your finances, your relationships, or your focus at work — you can request a self-exclusion period at any time by contacting our support team. Self-exclusion is not a sign of weakness; it is a responsible and courageous decision that we fully support.

Deposit Limits and Spending Controls

Managing how much you deposit is the single most effective way to ensure your gaming stays within budget. 99fd allows players to set a maximum deposit amount on a daily, weekly, or monthly basis in BDT. Once you set a limit, it takes effect immediately. If you wish to decrease your limit, the new lower limit applies at once. If you wish to increase your limit, a mandatory 7-day cooling-off period applies before the higher limit becomes active — this is by design, to prevent impulsive decisions.

We also offer a reality-check feature: a periodic on-screen pop-up that shows you how long you have been playing and how much you have wagered in the current session. This gentle nudge is available for all games, including cricket betting markets, slots from providers like Pragmatic Play and NetEnt, and live casino tables by Evolution Gaming. If you would like to adjust your deposit limits, log in and navigate to Account Settings, or contact our support team at [email protected].

Recognizing the Signs of Problem Gambling

Problem gambling can develop gradually. Knowing the warning signs early gives you the best chance of getting back in control before the issue escalates. Watch out for these patterns:

• Spending more than you planned, or betting money set aside for rent, food, or bills.
• Chasing losses — placing bigger bets to try to recover money you have already lost.
• Feeling irritable, restless, or anxious when you are not able to gamble.
• Lying to family or friends about how much time or money you spend on gaming.
• Neglecting work, study, or personal responsibilities because of gaming activity.
• Using gambling as a way to escape stress, depression, or personal problems.

If you recognize two or more of these signs in yourself, please reach out to our support team immediately. There is no shame in asking for help — our trained staff are here to assist you confidentially, any time of day or night.

Protecting Minors

99fd strictly enforces a 21+ age policy. All new players must verify their age during the registration process. We do not permit anyone under 21 years of age to open an account, make deposits, or participate in any gaming or betting activity on our platform. If we discover that a minor has accessed the platform, the account will be closed immediately and any balance returned in accordance with our terms.

If you share a device with younger family members, we recommend using device-level parental controls to restrict access to gambling websites. Keep your 99fd account credentials private, and never share your username or password. If you suspect an underage person has accessed your account, contact [email protected] immediately so we can investigate and assist.

Responsible Gaming FAQs